Politieacademie

Politieacademie

Politieacademie

The right conversation

As a result of the reorganisation the department of Control at the Police Academy came to consist of two parts. The Financial Control activities are transferred to the central supporting services of the Police. The Staff service Operational Control will provide the remainder of Control support.

In order to develop the Operational Control towards a valuable department with a clear position within the Police Academy a collective point of departure is needed, as well as an approach to create added value for the Police Academy.

Controlyse has provided a workshop to the entire team of Operational Control (17 fte) towards this goal. The essence of this workshop:

  • Learning how to ascertain up-to-date and relevant client needs;
  • Learning how to develop and offer products and services which connect to the most important client needs;
  • After the workshop the team started with great enthusiasm. First of all by opening up the right discussion with the line managers, in order to discover their needs.